"Thank you for a great visit last week! Our staff was inspired and I am excited to see how Lean will help the Michael E. DeBakey VAMC and the Veterans of Texas," said Mark Penner, Systems Redesign Coordinator at Michael E. DeBakey VA Medical Center.
Dr. Tim Olsen, a medical resident and RIE participant, noted that his participation in an RIE was, "The most educational and empowering non-clinical activity of residency thus far!"
"I can’t believe we got all of this done in one week!" said Dr. O'Connor, clinic provider.