For Patients & Visitors
I Want To
For information about a patient, please call 303-602-1240 between 7:00 am - 9:00 pm, Monday-Friday or 7:30 am - 9:00 pm on weekends. During all other times, please call the main hospital number at 303-436-6000.
Denver Health welcomes visitors, but asks all visitors to remember that our patients need rest to get well. Please keep the following guidelines in mind when you visit a patient:
General visiting hours are from 10 a.m. to 8 p.m. Visiting hours and rules may differ from unit to unit. Please check with the nurse about specific hours and rules.
The Pavilion for Women and Children is a secure unit and all visitors must check in with the security guard on the first floor to be granted access to patient rooms.
When children come to visit in the hospital, please make sure they are supervised by an adult at all times. For the child’s benefit, please check with the nurse before bringing a child into a patient’s room. Several child-friendly areas are available in the hospital for children who have an adult with them:
Thunder Zone: The Thunder Zone is a resource center with two computers and a printer. The center is open Monday – Friday, 9 a.m. – 4 p.m., and is located in the glass atrium on the first floor of Pavilion C, in between the gift shop and security desk.
Kids Zone: The ZONE is a therapeutic and educational kid-friendly room for pediatric patients and their families as well as for children visiting adults in the hospital. The ZONE is designed to meet the special needs of children. The ZONE is located in two separate areas on the first and second floor of Pavilion C and features spaces for relaxing, playing and learning.
Following the enactment of the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) requirements governing patient privacy effective April 14, 2003, Denver Health must ask patients if they would like to be listed in the patient directory. If the patient chooses to opt out of the directory, Denver Health cannot release information about the patient or acknowledge whether he or she is a patient in the hospital.
If the patient has opted to be included in the directory, Denver Health can release only specific patient condition information to anyone, including media, who asks about the patient by name. If the patient is in no condition to respond as to whether they want to be listed in the patient directory, Denver Health will not list the patient in the directory to protect their privacy.
Regardless of how a person arrives at the hospital, conditions surrounding his/her illness or injuries, HIPAA requires the hospital to ensure patient's privacy.