1.5 Day Lean Executive Site Visit
April 25-26, 2013
4. 5 Day Lean Academy Training
May 20-24, 2013
I Want To
Since Denver Health embarked on their LEAN Journey, they have accumulated a wealth of case studies that exemplify their success. Use the tabs above to review some of the results the hospital has experienced over the past six years.
The Chief of the Medicine Service (Rick Albert, MD) requested that a multidisciplinary team of physicians, nurses, and pharmacists conduct a Rapid Improvement Event (RIE) to address the high rate of ICU utilization for treating patients with alcohol withdrawal.
Using the systematic approach of LEAN process improvement adopted at Denver Health, the RIE team identified waste and opportunities for improvement. Standard LEAN tools such as process mapping, waste walks, communication/hand-off circle, and standardized work were utilized to develop a new future state with an improved algorithm for caring for this challenging patient population.
Based on a review of the data, the team projects that the new protocol could maintain and improve the safety and quality of care for these patients and reduce ICU utilization by an average of one day (from 3.6 down to 2.6 days) in the ICU. The savings to the institution was calculated to be $2,000,000/year.
One of the RIE participants, Dr. Tim Olsen, a medical resident, noted on his participant survey that his participation as a team member on this RIE was "The most educational and empowering non-clinical activity of residency thus far!"
A Rapid Improvement Event (RIE) was conducted by physicians, nurses, and health care partners (HCP) in a busy urban pediatric/teen clinic in order to:
Using LEAN process improvement, the team was able to reduced cycle time from 46 minutes to 24 minutes on first day of implementation, reduced movement/motion for HCP and provider, create tight connections between HCP and provider, and use multiple/rapid PDSA to make adjustments. Results have been sustained long after the initial RIE, through 2011.
Dr. O'Connor, clinic provider, remarked, "I can't believe we got all of this done in one week!"
Before and after spaghetti diagrams used to identify
(and eliminate) wasted motion and transportation
Denver Health Community Health Services wins the Bronze Shingo Prize for implementing LEAN systems to improve patient care at Denver Health.
The LEAN methodology success experienced at Denver Health can become your success, too. To learn the LEAN philosophy, principles and tools, attend an on-site training. Denver Health is the market leader in changing cultures and now they are extending their LEAN knowledge and strategies to your organization.